If you notice no GPS signal in the Satellite Analyzer, please follow these steps:
1.Check the Cable: Verify that the cable between the Primary Antenna and charging station is securely connected. If there is an extension cable, try disconnecting it to see if it resolves the issue.
2.If you have installed the Signal Enhancement Antenna for Navimow Terranox, please check if both of the 2 antennas are powering on or any one of them is too far away from the Navimow Terranox, you can use the dual antenna management feature in the App to ensure the antennas are properly connected and online.
If the problem persists, please contact our customer service team at support-navimow@rlm.segway.com (for EU users) and navimowsupport-us@rlm.segway.com (for US users) for further assistance.