If your Navimow H1 keeps spinning in circles, please follow these troubleshooting steps:
The Navimow H1 spins in circles during calibration. However, if the Navimow H1 continues spinning and won't stop, please contact our customer service team (navimowsupport-us@rlm.segway.com) for support and provide the following information:
- Serial Number (SN) of your Navimow H1: You can find this in the app under Settings > Mower >My Device > Device Information > Basic Info.
- A video showing the issue
- The accurate date and time when the issue occurred (i.e., the time when the video was recorded)
The Navimow H1 spins in circles during calibration. However, if the Navimow H1 continues spinning and won't stop, please contact our customer service team (navimowsupport-us@rlm.segway.com) for support and provide the following information:
- Serial Number (SN) of your Navimow H1: You can find this in the app under Settings > Mower >My Device > Device Information > Basic Info.
- A video showing the issue
- The accurate date and time when the issue occurred (i.e., the time when the video was recorded)