If you’re experiencing issues with wheel calibration failing, please follow these steps to troubleshoot:
1. Check Wheel Motor:
Go to Settings → Mower→ Maintenance & Tools→ Tool box→Wheel Calibration to ensure the wheel motors are functioning correctly. This diagnostic tool will help identify any potential problems with the wheel motors.
2. Use a Mobile Device:
Ensure you are using a mobile phone for calibration. Using a tablet may cause issues with the calibration process.
If the issue persists after following these steps, please contact our customer support team at navimowsupport-us@rlm.segway.com and provide the following information:
---Serial Number (SN)
---Video of the Issue
---Time When the Problem Occurred
1. Check Wheel Motor:
Go to Settings → Mower→ Maintenance & Tools→ Tool box→Wheel Calibration to ensure the wheel motors are functioning correctly. This diagnostic tool will help identify any potential problems with the wheel motors.
2. Use a Mobile Device:
Ensure you are using a mobile phone for calibration. Using a tablet may cause issues with the calibration process.
If the issue persists after following these steps, please contact our customer support team at navimowsupport-us@rlm.segway.com and provide the following information:
---Serial Number (SN)
---Video of the Issue
---Time When the Problem Occurred