1. The Navimow H1 could be too far away from the router. Please move the Navimow H1 closer to the router.
2. Check if your router can broadcast a 2.4 GHz Wi-Fi network. Navimow H1 can only connect to 2.4 GHz Wi-Fi networks.
3. Check if your Navimow app has been granted permission to connect to Wi-Fi. If not, please grant permission to your app.
4. Connect the mower to your mobile hotspot to see if there is the same problem.
If the problem still can not be resolved after the troubleshooting, please provide a related screen recording and email us at navimowsupport-us@rlm.segway.com