The mowing height on your Navimow H1 can only be adjusted through the app. If you're having trouble adjusting the height, follow these steps:
1. Ensure App and Firmware Are Updated:
Make sure that both the Navimow app and the mower’s firmware are up-to-date. Check for any available updates and install them if needed.
2. Contact Customer Support:
If you still cannot adjust the mowing height, contact customer support at navimowsupport-us@rlm.segway.com and provide the following information:
---Serial Number (SN) of the mower
---A video demonstrating the issue
---The exact time when the problem occurred
Customer support will help diagnose the issue and guide you through the necessary steps to resolve it.
1. Ensure App and Firmware Are Updated:
Make sure that both the Navimow app and the mower’s firmware are up-to-date. Check for any available updates and install them if needed.
2. Contact Customer Support:
If you still cannot adjust the mowing height, contact customer support at navimowsupport-us@rlm.segway.com and provide the following information:
---Serial Number (SN) of the mower
---A video demonstrating the issue
---The exact time when the problem occurred
Customer support will help diagnose the issue and guide you through the necessary steps to resolve it.