If the blades on your Segway Navimow H1 aren't rotating properly, follow these steps to troubleshoot the issue:
1. Check for Blockages:
First, check whether the blades or the blade disc are stuck due to debris or an obstruction. If you find anything blocking the blades, remove the object carefully and try again.
2. Test BladeHalt Sensor:
If the blades aren’t stuck, try turning off the BladeHalt sensor. If the blades rotate normally with the BladeHalt sensor disabled, this could indicate a malfunction in the sensor. In this case, please contact the seller for inspection and repair.
3. Further Troubleshooting:
If the issue is not related to the BladeHalt sensor, please contact our customer support team at navimowsupport-us@rlm.segway.com for further assistance.
To help us resolve the issue efficiently, provide the following details:
---Mower Serial Number (SN)
---Video of the Issue: Record a short video showing the problem with the blade rotation.
---Time of the Issue: Note the exact time when the problem occurred.
1. Check for Blockages:
First, check whether the blades or the blade disc are stuck due to debris or an obstruction. If you find anything blocking the blades, remove the object carefully and try again.
2. Test BladeHalt Sensor:
If the blades aren’t stuck, try turning off the BladeHalt sensor. If the blades rotate normally with the BladeHalt sensor disabled, this could indicate a malfunction in the sensor. In this case, please contact the seller for inspection and repair.
3. Further Troubleshooting:
If the issue is not related to the BladeHalt sensor, please contact our customer support team at navimowsupport-us@rlm.segway.com for further assistance.
To help us resolve the issue efficiently, provide the following details:
---Mower Serial Number (SN)
---Video of the Issue: Record a short video showing the problem with the blade rotation.
---Time of the Issue: Note the exact time when the problem occurred.