(Navimow Terranox) What should I do if the Navimow Terranox won't start to mow?

If your Navimow Terranox won’t start mowing, follow these steps:

1. 
   Update Firmware
   Ensure that the Navimow Terranox’s firmware is up to date via the app.
    


2. 
   Check App Notifications
   Open the Navimow app and see if any of the following messages explain the issue:

• Low battery (less than 20%)


• No map created on the Navimow Terranox


• Navimow Terranox is still initializing


• Mowing at night is not enabled


• Navimow Terranox is not on the charging station or outside the mowing area


• The current zone is not connected to other areas via a channel, preventing the task from starting
   

3. 
   Contact Support if Needed
   If none of the above apply or the issue persists, email [e-mail] (for EU users) and [e-mail] (for US users) for assistance. Include SN, any relevant notifications or error messages from the app.Please provide us with a video showing the issue if possible.