(Navimow Terranox) Why does the blade stop turning?

If the blade on your Navimow Terranox stops turning, follow these steps:

1. 
   Check for Obstructions
   Inspect the blade and blade disc for any foreign objects. Remove any debris and see if the blade resumes turning.
    


2. 
   Contact Support if the Issue Persists
   Email [e-mail] (for EU users) and [e-mail] (for US users) and provide:

• Serial Number (SN) of your Navimow Terranox (found in the app under Home > Settings > Basic Info)


• A video showing the issue


• The exact date and time when the problem occurred

This information will help the support team diagnose and resolve the issue effectively.