If the Navimow X4 blade fender is damaged, follow these steps:
Contact Support via the Navimow App
Reach out to the Segway Navimow Support Team through the app.
Provide a Photo
Send a clear picture of the damaged blade fender to help assess the issue.
Alternatively, you can email support-navimow@rlm.segway.com(for EU users) and navimowsupport-us@rlm.segway.com (for US users) with the photo and details for assistance and provide:
Serial Number (SN) of your Navimow X4 (found in the app under Settings > Mower > Basic Info)
Exact date and time the issue occurred
A clear photo of the screen while the mower is connected to the charging station
This information will help the support team diagnose and resolve the issue.
Contact Support via the Navimow App
Reach out to the Segway Navimow Support Team through the app.
Provide a Photo
Send a clear picture of the damaged blade fender to help assess the issue.
Alternatively, you can email support-navimow@rlm.segway.com(for EU users) and navimowsupport-us@rlm.segway.com (for US users) with the photo and details for assistance and provide:
Serial Number (SN) of your Navimow X4 (found in the app under Settings > Mower > Basic Info)
Exact date and time the issue occurred
A clear photo of the screen while the mower is connected to the charging station
This information will help the support team diagnose and resolve the issue.
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