(Navimow i2 Lidar) What should I do if the Navimow i2 LiDAR stops when mowing?

Please first identify which of the following situations applies:

The Navimow i2 LiDAR stops due to a low battery: If the Navimow i2 LiDAR stops due to a low battery, please contact us directly.

The Navimow i2 LiDAR stops without a fault code: If the Navimow i2 LiDAR stops and no fault code is displayed, please contact us directly.

The Navimow i2 LiDAR stops with an error code: If the Navimow i2 LiDAR stops and displays an error code, please follow the troubleshooting steps for that specific error code.

To contact us, please send an email to [e-mail] (for EU users) and [e-mail] (for US users) with the following information
1. Serial Number (SN) of your Navimow i2 LiDAR: You can find this in the app under Home Settings Device information Basic Info.
2. Relevant photos or videos illustrating the problem
3. The time at which the fault occurred