(Navimow i2 AWD) What should I do if my Navimow i2 AWD cannot connect to a WiFi network?

If your Navimow i2 AWD cannot connect to a WiFi network, follow these troubleshooting steps:

1.  Verify WiFi Details

Ensure the network name (SSID) does not contain special characters and the password is no longer than 64 characters.

2.  Check Mobile Device Connectivity

Confirm that your phone can connect to the same WiFi network from the Navimow i2 AWD’s location. If it cannot, the issue may be with the network or distance from the router.

3.  Check for Signal Obstructions

Make sure there are no obstacles blocking the WiFi signal near the Navimow i2 AWD. Move the mower closer to the router if necessary.

4.  Restart the Mower

Power cycle the Navimow i2 AWD to clear any temporary connectivity issues.

5.  Try Another Phone

Attempt the WiFi connection using a different phone to rule out device-specific issues.

6.  Contact Customer Support

If the problem persists, email [e-mail](for EU users) and [e-mail] (for US users) with the following information:

• Keep the Navimow i2 AWD powered on during troubleshooting
• Time of WiFi search/connection attempts
• Screenshot of your phone’s WiFi settings
• Video of the WiFi connection process in the app
• Photos of the mower’s environment and distance from the router
• Serial Number (SN) of the Navimow i2 AWD
• Phone model

Customer support will help diagnose and resolve the issue.