If the screen of your Navimow i2 AWD does not light up, try the following steps:
Check Power Connection
Ensure the mower is properly connected to the charging station and that the station is powered on.
Test the Buttons
Press any button on the mower to see if the screen responds.
If the screen still does not light up, contact support-navimow@rlm.segway.com(for EU users) and navimowsupport-us@rlm.segway.com (for US users) and provide:
Serial Number (SN) of your Navimow i2 AWD (found in the app under Settings > Mower > Basic Info)
Exact date and time the issue occurred
A clear photo of the screen while the mower is connected to the charging station
This information will help the support team diagnose and resolve the issue.
Check Power Connection
Ensure the mower is properly connected to the charging station and that the station is powered on.
Test the Buttons
Press any button on the mower to see if the screen responds.
If the screen still does not light up, contact support-navimow@rlm.segway.com(for EU users) and navimowsupport-us@rlm.segway.com (for US users) and provide:
Serial Number (SN) of your Navimow i2 AWD (found in the app under Settings > Mower > Basic Info)
Exact date and time the issue occurred
A clear photo of the screen while the mower is connected to the charging station
This information will help the support team diagnose and resolve the issue.
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