If the charging station does not light up, try the following steps:
Check the Power Outlet
Verify that the outlet is working by plugging in another device.
Check the Power Cable
Ensure the power cable is securely connected to the charging station.
If the charging station still does not light up after these checks, contact support-navimow@rlm.segway.com(for EU users) and navimowsupport-us@rlm.segway.com (for US users) for further assistance and
and provide:
Serial Number (SN) of your Navimow i2 AWD (found in the app under Settings > Mower > Basic Info)
Exact date and time the issue occurred
A clear photo of the screen while the mower is connected to the charging station
This information will help the support team diagnose and resolve the issue..
Check the Power Outlet
Verify that the outlet is working by plugging in another device.
Check the Power Cable
Ensure the power cable is securely connected to the charging station.
If the charging station still does not light up after these checks, contact support-navimow@rlm.segway.com(for EU users) and navimowsupport-us@rlm.segway.com (for US users) for further assistance and
and provide:
Serial Number (SN) of your Navimow i2 AWD (found in the app under Settings > Mower > Basic Info)
Exact date and time the issue occurred
A clear photo of the screen while the mower is connected to the charging station
This information will help the support team diagnose and resolve the issue..
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