(Navimow H1) Why doesn’t the Navimow H1’s battery last as long as expected?

Please Note:
1. Battery runtime can vary based on the condition of your lawn, including slopes, bumps, or multiple boundary connections.
2. Frequent direction changes in a complex map can impact mowing efficiency.
3. The efficiency of mowing is tested with a grass height of 0.5 cm. Taller grass requires more power.
4. As the battery ages, its maximum capacity decreases, leading to reduced performance.

If you are experiencing a shorter battery runtime than expected, please contact us at [e-mail] for further assistance. To help us investigate the issue, kindly provide the following information:

1. The serial number of the mower
2. The precise start and end times of the entire mowing period.