1. Check Firmware Version: Ensure that your Navimow i is running the latest firmware. Updating may resolve issues related to charging station navigation.
2. Check for Obstructions: Inspect the path to the charging station and remove any obstacles that might be blocking the device.
3. If the Problem Persists, please contact our support team at navimowsupport-us@rlm.segway.com. Please provide the following information:
The serial number (SN) of your Navimow i.
Relevant photos or videos showing the issue.
The time when the malfunction occurred.
This will help our support team diagnose and resolve the issue efficiently.
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