(Navimow X3) What should I do if the Navimow X3 has yellow light?

If your Navimow X3 displays a yellow light, please follow the steps below to troubleshoot:

1. Confirm Usage Status:
- If this is your initial deployment, ensure the charging station and antenna are positioned correctly according to the installation requirements.
- If you have been using the Navimow X3 for some time, check if the charging station or antenna position has been adjusted, or if there have been changes to the lawn layout.

2. Check Antenna Connection:
- Primary Antenna: This is the antenna included in the package and connected to the charging station. Ensure it is securely connected to the charging station.
- Signal Enhancement Antenna: This is a separately purchased antenna that operates independently by plugging into a power outlet. Ensure it is powered properly and positioned correctly.

3. Inspect Antenna Placement:
- If the charging station or antenna is placed near a wall, move it to an open area to avoid signal obstruction.
- Use the "Antenna Location Finder" feature to find the optimal position and ensure good signal coverage.
- If there are tall trees or walls blocking the signal, reevaluate the placement of both the Primary and Signal Enhancement antennas.

If the issue persists, please contact our customer service
team([e-mail]) and provide the following information:
- A description of the issue
- Photos showing the placement of the Primary and Signal Enhancement
antennas.
- Serial Number (SN) of your Navimow X3: You can find this in the app under Settings > Mower > My Device> Device Information> Basic Info.
- The time the issue occurred

We will provide support promptly upon receiving your information.