Error Code 6107 – Mower Cannot Find the Charging Station
What it means: When the mower is passing through the MowGate electronic gate, it may temporarily be unable to locate the charging station, which can prevent it from returning to charge.
Steps to resolve:
- Press the STOP button on the mower to clear the error code.
- Place the mower directly onto the charging station.
- Check whether there are any obstacles around or on the base of the charging station, and remove anything that could block detection.
- If the charging station has been moved, please update its position in the app under Home > Settings > Relocate Charging Station.
If the issue persists after completing the checks above, please contact our support team at support-navimow@rlm.segway.com (for AU users) or navimowsupport-us@rlm.segway.com (for US users), or use Live Chat in the Navimow App.
To help us assist you more efficiently, please provide the following information:
- Serial Number (SN) of your Navimow
- Date and time when the issue occurred
- A short video showing the issue (if available)
Our support team will be happy to assist you.