Error Code 3101 – Wheel Motor Stall Protection
What it means:
When the mower is passing through the MowGate electronic gate, the wheel motor may trigger stall protection due to resistance, obstacles, or uneven ground, causing Error Code 3101.
Steps to resolve:
- Check whether any wheels are stuck or obstructed.
- Remove any foreign objects or debris blocking the wheels.
- Press the STOP button on the mower to clear the error.
- Press MOW, then OK to resume the mowing task.
If the issue persists after completing the checks above, please contact our support team at support-navimow@rlm.segway.com (for AU users) or navimowsupport-us@rlm.segway.com (for US users), or use Live Chat in the Navimow App.
To help us assist you more efficiently, please provide the following information:
- Serial Number (SN) of your Navimow
- Date and time when the issue occurred
- A short video showing the issue (if available)
Our support team will be happy to assist you.