Error Code 6101 – Map Loading Error
What it means:
When the mower is passing through the MowGate electronic gate, it may fail to load the saved map correctly. This can prevent the mowing task from starting or resuming.
Steps to resolve:
- Press the STOP button on the mower to clear the error.
- Try resuming the mowing task.
- If the error persists, delete the existing map in the app and create a new one.
If the issue persists after completing the checks above, please contact our support team at support-navimow@rlm.segway.com (for AU users) or navimowsupport-us@rlm.segway.com (for US users), or use Live Chat in the Navimow App.
To help us assist you more efficiently, please provide the following information:
- Serial Number (SN) of your Navimow
- Date and time when the issue occurred
- A short video showing the issue (if available)
Our support team will be happy to assist you.