If your Navimow Terranox’s mowing area per hour is below expectations, here’s what to check:
1. Lawn Condition
- Uneven terrain, slopes, or obstacles slow down mowing.
- Dense or tall grass requires more passes and reduces efficiency.
- Optimal mowing occurs on a smooth, obstacle-free lawn with well-maintained grass.
2. Battery Condition
- A worn-out battery can reduce runtime and mowing efficiency.
- Consider checking battery health or replacing it if it’s aged.
If the issue continues:
please contact Segway Navimow Support at support-navimow@rlm.segway.com (for EU users) and navimowsupport-us@rlm.segway.com (for US users). In your email, please include the following information:
- Serial Number (SN) of your Navimow Terranox
- Photos or videos showing the mowing process
- The date and time the issue occurred