Error Code 3401 – Undervoltage Fault
What It Means:
The mower has detected that the voltage is below the safe operating threshold.
Steps to Resolve:
Press the STOP button on the mower to clear the error code.
If the error persists, restart the Navimow i2 AWD.
If the issue continues, contact support at support-navimow@rlm.segway.com(for EU users) and navimowsupport-us@rlm.segway.com (for US users) for further assistance and provide the information below:
Serial Number (SN) of your Navimow i2 AWD
Date and time the error occurred
A video showing the issue (if possible).
What It Means:
The mower has detected that the voltage is below the safe operating threshold.
Steps to Resolve:
Press the STOP button on the mower to clear the error code.
If the error persists, restart the Navimow i2 AWD.
If the issue continues, contact support at support-navimow@rlm.segway.com(for EU users) and navimowsupport-us@rlm.segway.com (for US users) for further assistance and provide the information below:
Serial Number (SN) of your Navimow i2 AWD
Date and time the error occurred
A video showing the issue (if possible).
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