If your Navimow i2 AWD’s battery doesn’t last as long as expected, consider the following factors:
Lawn Conditions
Slopes, bumps, or multiple boundary connections can increase battery consumption.
Map Complexity
Frequent direction changes in a complex map may reduce mowing efficiency.
Grass Height
Battery efficiency is tested with grass at 0.5 cm. Taller grass requires more power.
Battery Age
As the battery ages, its maximum capacity decreases, leading to shorter runtime.
If the runtime is still shorter than expected, contact support-navimow@rlm.segway.com(for EU users) and navimowsupport-us@rlm.segway.com (for US users) and provide:
Serial Number (SN) of your Navimow i2 AWD (found in the app under Settings > Mower > Basic Info)
Exact start and end times of the mowing period
This information will help the support team investigate the issue.
Lawn Conditions
Slopes, bumps, or multiple boundary connections can increase battery consumption.
Map Complexity
Frequent direction changes in a complex map may reduce mowing efficiency.
Grass Height
Battery efficiency is tested with grass at 0.5 cm. Taller grass requires more power.
Battery Age
As the battery ages, its maximum capacity decreases, leading to shorter runtime.
If the runtime is still shorter than expected, contact support-navimow@rlm.segway.com(for EU users) and navimowsupport-us@rlm.segway.com (for US users) and provide:
Serial Number (SN) of your Navimow i2 AWD (found in the app under Settings > Mower > Basic Info)
Exact start and end times of the mowing period
This information will help the support team investigate the issue.
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