Normally, the Navimow i2 AWD should return to the charging station when the battery level drops below 15%. If it returns earlier, please contact support-navimow@rlm.segway.com(for EU users) and navimowsupport-us@rlm.segway.com (for US users) and provide the following information:
Serial Number (SN) of your Navimow i2 AWD (found in the app under Settings > Mower > Basic Info)
Date and time when the mower returned to the charging station
Battery level at the time of return
Any related notifications you received
This information will help the support team investigate the issue.
Serial Number (SN) of your Navimow i2 AWD (found in the app under Settings > Mower > Basic Info)
Date and time when the mower returned to the charging station
Battery level at the time of return
Any related notifications you received
This information will help the support team investigate the issue.
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