If your Navimow H2 is unable to start mowing, please follow these steps:
1. Ensure that the Navimow H2's firmware is up to date.
2. Check the notifications in the app to see if any of the following reasons for the startup issue are displayed:
- Low battery (less than 20%)
- No map on the Navimow H2
-Navimow H2 is initializing
- Mowing at night is not enabled
- The Navimow H2 is not on the charging station or within the mowing area
- The current area is not connected to other areas by a channel, preventing the task from starting
If none of these reasons are displayed, please contact our customer service team support-navimow@rlm.segway.com (for EU users) and navimowsupport-us@rlm.segway.com (for US users) for support.
1. Ensure that the Navimow H2's firmware is up to date.
2. Check the notifications in the app to see if any of the following reasons for the startup issue are displayed:
- Low battery (less than 20%)
- No map on the Navimow H2
-Navimow H2 is initializing
- Mowing at night is not enabled
- The Navimow H2 is not on the charging station or within the mowing area
- The current area is not connected to other areas by a channel, preventing the task from starting
If none of these reasons are displayed, please contact our customer service team support-navimow@rlm.segway.com (for EU users) and navimowsupport-us@rlm.segway.com (for US users) for support.
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