If water gets into the Navimow H2, please follow these steps:
Turn Off the Mower: Immediately switch off the mower to prevent any potential electrical damage.
Avoid Using the Mower: Do not attempt to use the mower until it has been properly inspected.
Contact Customer Service: Please reach out to our customer service team at support-navimow@rlm.segway.com (for EU users) and navimowsupport-us@rlm.segway.com (for US users) and provide the following information:
The serial number of your mower
A video showing water inside the mower when you shake it
Important: Operating the mower with water damage may cause further malfunctions or void your warranty. It is crucial to have it inspected by a professional.
Turn Off the Mower: Immediately switch off the mower to prevent any potential electrical damage.
Avoid Using the Mower: Do not attempt to use the mower until it has been properly inspected.
Contact Customer Service: Please reach out to our customer service team at support-navimow@rlm.segway.com (for EU users) and navimowsupport-us@rlm.segway.com (for US users) and provide the following information:
The serial number of your mower
A video showing water inside the mower when you shake it
Important: Operating the mower with water damage may cause further malfunctions or void your warranty. It is crucial to have it inspected by a professional.
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