If you purchased the product offline from a local retailer, please contact the seller directly for assistance.
If you purchased your mower or accessories through an official website/Amazon, please contact us via the Navimow App or Email support-navimow@rlm.segway.com (for EU users) and navimowsupport-us@rlm.segway.com (for US users) for assistance.
NOTE: Please ensure you are using the original power cable provided with the Navimow H2. Using power cables from other manufacturers may cause compatibility issues or device malfunctions.
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