There are two situations:
Q1: Why is my mower not changing its mowing direction?
A: There are a few reasons why your mower may not be changing its mowing direction:
Multiple Mowing Tasks: Please confirm if you have performed two or more mowing tasks in a single area. If not, the mower will only switch to a clockwise direction after completing a mowing task in the current area once.
Map Modifications: Have you modified and saved the map during a mowing task? If so, this action resets the mowing progress and direction, which may result in the mower continuing in the same direction as before.
Single Direction Setting: Check if you have set a single mowing direction. If so, you can change the settings to allow for direction changes.
Q2: The mower is not following the set direction. What should I do?
A: Please contact navimowsupport-us@rlm.segway.com with the following information
A screenshot of the mowing direction settings page
A screenshot showing the actual mowing direction and any observations.
Q1: Why is my mower not changing its mowing direction?
A: There are a few reasons why your mower may not be changing its mowing direction:
Multiple Mowing Tasks: Please confirm if you have performed two or more mowing tasks in a single area. If not, the mower will only switch to a clockwise direction after completing a mowing task in the current area once.
Map Modifications: Have you modified and saved the map during a mowing task? If so, this action resets the mowing progress and direction, which may result in the mower continuing in the same direction as before.
Single Direction Setting: Check if you have set a single mowing direction. If so, you can change the settings to allow for direction changes.
Q2: The mower is not following the set direction. What should I do?
A: Please contact navimowsupport-us@rlm.segway.com with the following information
A screenshot of the mowing direction settings page
A screenshot showing the actual mowing direction and any observations.
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