Several factors can contribute to the mower not charging properly in the charging station. Here are some possible causes and troubleshooting steps:
1. Charging Station Power Off: If the charging station's light indicator is not illuminated, first check the power plug and the power outlet it's connected to. Ensure that both the plug and outlet are functioning correctly.
2. Hardware Problem: If the plug and power outlet are functioning correctly, but the charging station's light indicator remains off, there may be a hardware issue. In this case, it's advisable to contact the manufacturer's after-sales service for assistance.
3. Blocked Charging Strips: If the charging station's light indicator is on but remains blue, check if the charging station's charging strips are blocked or dirty. Cleaning them can help ensure proper contact with the mower.
4. Blocked Charging Port: Inspect the mower's charging port to see if it is blocked or dirty. Cleaning the port can ensure a secure connection with the charging station.
5. Extreme Temperature: In some cases, extreme temperatures, either too high or too low, can affect the mower's ability to charge. If the environmental temperature falls outside the recommended range, you may see a charging protection icon in the Navimow App. It's recommended to operate the mower within the specified temperature range to prevent charging issues.
6. By addressing these potential causes and performing the necessary maintenance, you can troubleshoot and resolve charging problems with your mower.
1. Charging Station Power Off: If the charging station's light indicator is not illuminated, first check the power plug and the power outlet it's connected to. Ensure that both the plug and outlet are functioning correctly.
2. Hardware Problem: If the plug and power outlet are functioning correctly, but the charging station's light indicator remains off, there may be a hardware issue. In this case, it's advisable to contact the manufacturer's after-sales service for assistance.
3. Blocked Charging Strips: If the charging station's light indicator is on but remains blue, check if the charging station's charging strips are blocked or dirty. Cleaning them can help ensure proper contact with the mower.
4. Blocked Charging Port: Inspect the mower's charging port to see if it is blocked or dirty. Cleaning the port can ensure a secure connection with the charging station.
5. Extreme Temperature: In some cases, extreme temperatures, either too high or too low, can affect the mower's ability to charge. If the environmental temperature falls outside the recommended range, you may see a charging protection icon in the Navimow App. It's recommended to operate the mower within the specified temperature range to prevent charging issues.
6. By addressing these potential causes and performing the necessary maintenance, you can troubleshoot and resolve charging problems with your mower.