Normally, the Navimow i returns to the charging station when the battery level is less than 15%.
If the Navimow i does not return to the charging station at the expected battery level, please contact us at navimowsupport-us@rlm.segway.com for help and provide the following information:
1. Serial Number (SN) of your Navimow i: You can find this in the app under Settings > Mower > My Device> Device Information> Basic Info.
2. The date and time the Navimow i returned to the charging station.
3. The power level when the Navimow i returned to the charging station.
4. Please check if you received related notifications.