Please reinstall the Segway Navimow App and restart the mower to see if this solves the problem.
Besides, this feature requests a stable network, please make sure your device is connected to a stable network.
If the problem persists, please email us at navimowsupport-us@rlm.segway.com, and provide us with the following information:
---The mower's serial number (SN).
---The exact time and date when the problem happened.
---A video or screenshots showing the problem.
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