If your Navimow H2 experiences an automatic shutdown issue, we recommend that you contact us at support-navimow@rlm.segway.com(for EU users) and navimowsupport-us@rlm.segway.com (for US users) and provide the following information to assist us in resolving the issue more effectively:
1. Serial Number (SN) of your Navimow H2: You can find this in the app under Home > Settings > Device information > Basic Info.
2. The exact date and time when the issue occurred.
3. The remaining power level at that time.
1. Serial Number (SN) of your Navimow H2: You can find this in the app under Home > Settings > Device information > Basic Info.
2. The exact date and time when the issue occurred.
3. The remaining power level at that time.
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