If your Navimow X3 experiences an automatic shutdown issue, we recommend that you contact us at navimowsupport-us@rlm.segway.com and provide the following information to assist us in resolving the issue more effectively:
Serial Number (SN) of your Navimow X3: You can find this in the app under Settings > Mower > My Device> Device Information> Basic Info.
The exact date and time when the issue occurred
3. The remaining power level at that time
Serial Number (SN) of your Navimow X3: You can find this in the app under Settings > Mower > My Device> Device Information> Basic Info.
The exact date and time when the issue occurred
3. The remaining power level at that time
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