(Navimow Terranox) Why does the Navimow Terranox shut down during mowing?

If your Navimow Terranox shuts down during mowing, please contact [e-mail] (for EU users) and [e-mail] (for US users) and provide the following information to help resolve the issue:

1. Serial Number (SN) of your Navimow Terranox (found in the app under Settings Mower Basic Info)
2. Exact date and time when the shutdown occurred
3. Remaining battery level at the time of shutdown

This information will help the support team diagnose and address the problem effectively.