Please follow the instructions below to install the antenna and charging station:
1. Choose an open area with no walls blocking views in any direction if possible.
2. Make sure the sky directly above the antenna and charging station is not obstructed by trees or roofs.
3. If you cannot find a suitable position for the antenna, try to use the "Antenna Location Finder" feature in the App to find the optimal position and ensure good signal coverage.
If full openness on all sides can't be achieved, at least keep the southern sky clear when in the Northern Hemisphere, or the northern sky when in the Southern Hemisphere. (If possible, try to keep the east and west sides clear of obstacles.)
If it still does not work, you can mount the antenna on your roof by using the Antenna Mounting Kit.
You can also go to Settings---Help and feedback-installation guide to check for more guidance and suggestions.
The charging station and the antenna can be installed either within the lawn area or outside of it.
Here are some pictures for installing precautions: