Error code 6021 means that the mower fails to reach its destination.
To resolve this issue, please check the following information:
1. Is there a non-grass area on the way to the destination? Such as a barren area with almost no grass at all, or stone roads with some grass in between.
2. Are there any obstacles blocking the way to the destination?
3. Is the charging station installed in a hard-to-find place? Under the shade, or in the bush?
If your answer is yes to 1, we recommend setting those areas as the VisionFence-off zones.
For 2, remove the obstacles.
For 3, you need to move the charging station to an open area.
If your answers are no to the cases above, the error could be caused by an abnormal positioning signal in a narrow path or the VisionFence surface being stained. Please adjust the map to avoid places with poor signal for the former, and clean the surface for the latter.
If the issue still persists, please email us at navimowsupport-us@rlm.segway.com for help.
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