Segway Navimow Admin

If your Navimow Terranox is mowing the same area repeatedly, follow these steps:1. Check Mowing Cycle SettingsOpen the Navimow App and check if the “mowing cycle” function is enabled.If it is activ...

If your Navimow Terranox slips while mowing on slopes, follow these steps:1. Check Slope ConditionsThe Navimow Terranox can safely operate on slopes up to 84% (40°).On wet slopes, slipping can occu...

If the Navimow App indicates that the Primary Antenna or the charging station has been moved, please follow the steps below:1. Ensure your firmware is up to date.2. Relocate the charging station in...

If some areas within the mowing zone are being missed by your Navimow Terranox, follow these steps:1. Inspect the Missed AreaCheck if the missed area is near non-grass surfaces, narrow passages, or...

If your Navimow Terranox stops while returning to the charging station, follow these steps:1. Check the Firmware VersionEnsure that your Navimow Terranox is running the latest firmware. Outdated fi...

If your Navimow Terranox stops while mowing, follow these steps based on the situation:1. Stops due to low batteryThe mower may stop automatically when the battery is low.Contact support-navimow@rl...

If your Navimow Terranox’s mowing area per hour is below expectations, here’s what to check:1. Lawn ConditionUneven terrain, slopes, or obstacles slow down mowing.Dense or tall grass requires more ...

Here’s what to do if your Navimow Terranox’s mowing path appears abnormal:1. Check for ObstaclesInspect your lawn for any non-grass objects or bare patches.These areas may trigger the VisionFence (...

Here’s what to do if your Navimow Terranox’s mowing direction seems abnormal:1. Check Mowing TasksThe Navimow Terranox only changes to clockwise mowing after completing the first mowing task for th...

If your mower failed to detect an obstacle, please follow the steps below:1. Understand which obstacles may not be recognizeda. The VisionFence system may not detect obstacles that are: Too small (...