Error Code 6112 – Mower Trapped
What It Means:
The mower is physically stuck and cannot continue its mowing task.
Steps to Resolve:
Remove the mower from the location where it is trapped.
Press the STOP button on the mower to clear the error code.
Resume the mowing task.
Preventive Measures:
If the mower frequently gets stuck in the same area, mark that area as an Off-Limit Island in the app.
Alternatively, smooth out gaps, bumps, or obstacles in that area.
If the Issue Persists:
Contact Segway Navimow support at support-navimow@rlm.segway.com(for EU users) and navimowsupport-us@rlm.segway.com (for US users) for further assistance and provide the information below:
Serial Number (SN) of your Navimow X4
Date and time the error occurred
A video showing the issue (if possible)
What It Means:
The mower is physically stuck and cannot continue its mowing task.
Steps to Resolve:
Remove the mower from the location where it is trapped.
Press the STOP button on the mower to clear the error code.
Resume the mowing task.
Preventive Measures:
If the mower frequently gets stuck in the same area, mark that area as an Off-Limit Island in the app.
Alternatively, smooth out gaps, bumps, or obstacles in that area.
If the Issue Persists:
Contact Segway Navimow support at support-navimow@rlm.segway.com(for EU users) and navimowsupport-us@rlm.segway.com (for US users) for further assistance and provide the information below:
Serial Number (SN) of your Navimow X4
Date and time the error occurred
A video showing the issue (if possible)
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