Here’s what to do if your Navimow i2 AWD’s mowing path appears abnormal:
1. Check for Obstacles
Inspect your lawn for any non-grass objects or bare patches.
These areas may trigger the VisionFence (VF), causing the mower to avoid certain spots repeatedly.
Solution: Create a VisionFence-Off zone in the app for non-grass areas so the mower ignores them.
2. Check the Camera
Make sure the camera lens is clean and free of debris.
Dirt or smudges on the lens can cause false obstacle detection and abnormal mowing paths.
If the problem persists:
please contact Segway Navimow Support at support-navimow@rlm.segway.com(for EU users) and navimowsupport-us@rlm.segway.com (for US users). In your email, please include the following information:
Serial Number (SN) of your mower
App version and phone OS version
A video showing the abnormal mowing path
The date and time the issue occurred
1. Check for Obstacles
Inspect your lawn for any non-grass objects or bare patches.
These areas may trigger the VisionFence (VF), causing the mower to avoid certain spots repeatedly.
Solution: Create a VisionFence-Off zone in the app for non-grass areas so the mower ignores them.
2. Check the Camera
Make sure the camera lens is clean and free of debris.
Dirt or smudges on the lens can cause false obstacle detection and abnormal mowing paths.
If the problem persists:
please contact Segway Navimow Support at support-navimow@rlm.segway.com(for EU users) and navimowsupport-us@rlm.segway.com (for US users). In your email, please include the following information:
Serial Number (SN) of your mower
App version and phone OS version
A video showing the abnormal mowing path
The date and time the issue occurred
Comments
0 comments
Article is closed for comments.